Terms & Conditions

By using our services, you agree to these Terms and Conditions. Please read them carefully before proceeding.

1. Booking and Appointment Fees

To schedule an appointment, a ₹500 fee is required. This amount is refundable and adjustable with the final deal. Your appointment will be confirmed only after the payment.

2. Nature of Advice and Guidance

The advice we provide is general and customized for each client. It is designed to meet specific needs and requirements. The process may take time to deliver effective results. On average, it requires 15 days to initiate work.

3. Work Satisfaction and Resolution

If you are dissatisfied with any part of our work, we are open to revisions. We ensure that the work is completed to your satisfaction. Our team will make necessary changes to match your expectations.

4. Service Process Overview

Our process is structured and well-defined for clarity. The steps involved include:

Interest & Inquiry – Contact us to express your interest.
Meeting & Appointment – Schedule a consultation with our team.
Site Visit & Discussion – We analyze the project requirements.
Paperwork & Quotation – Get a detailed cost estimate.
Sales & Purchase Orders – Finalize the service agreement.
Measurements at Site – We take precise site measurements.
Order Placement & Delivery – Your order is processed after an advance.

Advance payments range between 5% and 50%, depending on material costs. Delivery timelines vary based on project requirements.

5. Payment Terms and Conditions

Payments should be made as per agreement.
Any advance amount is non-refundable once the work begins.
The final payment must be cleared before delivery.
Failure to complete payment may lead to project delays.

6. Project Timelines and Delays

Standard work initiation takes around 15 days.
Delays may occur due to unforeseen circumstances.
Clients will be informed about any schedule changes.
External factors like weather or material availability may impact progress.

7. Client Responsibilities

To ensure smooth processing, clients must:

Provide accurate and complete project details.
Be available for meetings and discussions.
Make payments as per the agreed schedule.
Cooperate with the team for timely execution.

Failure to comply may result in delays or cancellation.

8. Changes and Modifications

Clients can request modifications before execution starts. Any change post-execution may involve additional costs. If modifications are complex, extra time may be required.

9. Cancellations and Refunds

Appointments can be cancelled anytime before confirmation.
The ₹500 booking fee is refundable if no deal is made.
If work has started, refunds are not applicable.
Orders cancelled after material purchase may incur deductions.

10. Dispute Resolution

If disputes arise, we will try to resolve them amicably. Clients can request revisions or clarifications for better results. Legal actions will only be considered if necessary.

11. Liability and Limitations

Ludhiana Estate is not liable for:

Delays caused by external factors.
Material shortages or unexpected price fluctuations.
Damages due to client-provided incorrect details.
Third-party involvement or subcontractor issues.

12. Privacy and Confidentiality

Client information is confidential and used only for business purposes. We do not share personal data without consent. Your privacy and security are our priorities.

13. Governing Law

These terms are governed by Indian law. Any disputes will be handled as per local jurisdiction. Clients must comply with legal and regulatory standards.

14. Acceptance of Terms

By proceeding with our services, you agree to all terms stated above. If you have any concerns, feel free to contact us before finalizing your agreement.

Thank you for choosing Ludhiana Estate! We look forward to serving you.